What’s New?

Starting late November, you can get primary care, mental health care, and dermatology at our Glenlake Comprehensive Medical Center in Sandy Springs!  You’ll also have access to lab, pharmacy, X-ray, advanced imaging like MRI and CT scans, and a wide variety of specialty care. More information coming soon.

In mid-November, you’ll be able to get care for several new specialties at the Alpharetta Medical Center: cardiology, dermatology, gastroenterology (GI), orthopedics, and podiatry!

Most respiratory viruses (like flu and COVID-19) can be treated at home, which also helps avoid spreading it to others. Learn more about at-home treatment for flu and COVID.

Want to get tested? Test yourself for flu and COVID-19 from the comfort of home. Pick up an at-home testing kit at any Kaiser Permanente pharmacy. They’re fast, effective, inexpensive, and available without a prescription!

When you get a new prescription written during a visit, it’s now faster and easier to pick it up. Instead of getting in the pharmacy line to check in, you’ll get a text message. Just click the link to check in from your phone on the Kaiser Permanente app or kp.org.

Just make sure you’re signed up for pharmacy notifications and turn on alerts for new prescriptions.

When you need care quickly, you have more choices than ever.

• 24/7 on-demand care by phone, video, e-visit and more
• 24/7 walk-in urgent care at three Kaiser Permanente Advanced Urgent Cares (for more serious, but non-emergency issues)
• Walk-in urgent care at any Peachtree Immediate Care location. Visit their website to find locations and hours, see wait times, and even schedule an appointment.
• Want fast testing for flu or COVID? Pick up an at-home testing kit at any of our pharmacies.

Your kp.org and Kaiser Permanente app experience are getting upgraded with MyChart. Starting mid-October, you’ll have easier access to new and existing tools to manage your health care all in one place. Just sign into your kp.org account or the app as usual.

• Faster access to the features you use most
• Clear at-a-glance view of appointments, test results, and messages from your care team
• Tools to securely share your medical information with other providers
• A new cost estimator and estimates automatically sent to you before most scheduled visits

When you arrive for a scheduled appointment at one of our three Comprehensive Medical Centers (Gwinnett, TownPark, and Southwood), let us handle the parking. With valet parking, arrival will be easier and safer, with no cost and no tipping.

Here’s how to view some important information and notices. You can view them all in your Evidence of Coverage (EOC) or other benefit document, or:

• Find information about your member rights; language services; nondiscrimination; and privacy.
• Get information about preventive, primary, specialty, and behavioral health care; quality; and our Patient-Centered Medical Home approach here.
• Learn about hospital, emergency, urgent, and chronic conditions care and care when traveling in your Evidence of Coverage (EOC).
• For information about health coverage, costs, claims, and more click here.

*These notices do not apply to those in Self-Funded plans (where your employer, not Kaiser Permanente, provides the health plan.) Self-Funded plan members can find benefits here.