When you need care quickly

Going to the Emergency Room (ER) can be stressful, time-consuming, and expensive. When it’s not an emergency,1 you have many options to help you get the care you need more quickly, more conveniently, and at a lower cost. These options can also help you avoid those who are very sick, and helps free up the ER for those who really need it. Not sure where to go for care? Call us 24/7 at 404-365-0966 (TTY 711).

24/7 nurse advice by phone
Registered nurses can give you self-care instructions or help you decide how to get care, find a convenient location, and/or schedule an appointment.
NO COST!
24/7
Same- or next- day phone or video appointment
Get care for certain minor issues like sore throat; cold, cough, or allergy symptoms; nausea; or bladder infection.
NO COST! 2
Weekend hours
Same-day, in-person visit
Get a same-day appointment to see a doctor (at available locations) if needed.
OFFICE VISIT
COPAY
24/7 walk-in, advanced urgent care
At our Gwinnett, Southwood, and TownPark locations, you can get urgent care for issues like minor injuries (sprains, broken fingers/toes); minor wounds needing stitches; fever or sore throat; ear aches; minor breathing issues; or stomach pain. Even get care for more serious (but non life-threatening) issues like deeper cuts, broken bones, stomach and chest pain, or dehydration. If needed, stay for observation for nearly a full day.
URGENT CARE
COPAY

24/7
Contracted urgent care locations
You have access to almost 90 affiliated urgent care centers including certain locations from Children’s Healthcare of Atlanta, Concentra, Northside Family Medicine & Urgent Care, and Peachtree Immediate Care.
URGENT CARE
COPAY

Some locations with evening and weekend hours
24/7 nurse advice by phone
Registered nurses can give you self-care instructions or help you decide how to get care, find a convenient location, and/or schedule an appointment.
NO COST!
24/7
Same- or next- day phone or video appointment
Get care for certain minor issues like sore throat; cold, cough, or allergy symptoms; nausea; or bladder infection.
NO COST!2
Weekend hours
Same-day, in-person visit
Get a same-day appointment to see a doctor (at available locations) if needed.
OFFICE VISIT
COPAY
24/7 walk-in, advanced urgent care
At our Gwinnett, Southwood, and TownPark locations, you can get urgent care for issues like minor injuries (sprains, broken fingers/toes); minor wounds needing stitches; fever or sore throat; ear aches; minor breathing issues; or stomach pain. Even get care for more serious (but non life-threatening) issues like deeper cuts, broken bones, stomach and chest pain, or dehydration. If needed, stay for observation for nearly a full day.
URGENT CARE
COPAY

24/7
Contracted urgent care locations
You have access to almost 90 affiliated urgent care centers including certain locations from Children’s Healthcare of Atlanta, Concentra, Northside Family Medicine & Urgent Care, and Peachtree Immediate Care.
URGENT CARE
COPAY

Some locations with evening and weekend hours
1 If you reasonably believe you have an emergency medical condition, call 911 or go to the nearest hospital emergency room.
2 No cost for most plans. Due to IRS rules, if you have a HSA-qualified high deductible health plan (HDHP), you’ll pay the full cost for scheduled phone and video visits until you reach your deductible. Once you reach your deductible, your copay will be $0.

For locations and more information, or to schedule an appointment, visit kp.org/getcare.