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Want a quick, convenient way to get care from wherever you are? Now you can schedule same-day or next-day adult care—by phone—for many minor symptoms such as:

  • sore throat
  • stuffy nose/sinus issues
  • cough
  • itchy/red eyes
  • allergies
  • nausea, vomiting, and diarrhea
  • bladder infection

You can also schedule phone visits for certain follow-up care, including some specialty care.

Just like a visit to the office, the Kaiser Permanente doctor will be able to view your medical record, prescribe medicine, and order lab tests and X-rays. There’s no copay for most plans except HSA-qualified high deductible health plans (HDHPs).

For information about other convenient telehealth options – like video visits and e-vists – visit our Care Options page.

How to schedule:

Call 404-365-0966 and ask for a Phone Visit. They’ll let you know if it’s appropriate for your situation. (You’ll need to have had an in-person visit with your Kaiser Permanente doctor in the past year.) Appointments are available Monday-Friday from 7 a.m. to 7 p.m. and Saturday-Sunday from 8 a.m. to 1 p.m. In many instances, parents can also schedule phone visits for their children.