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WHAT’S NEXT after your COVID-19 test

We’re here to help keep you, your loved ones, and our communities as safe as possible. For more information, visit

Check your results

The easiest way to see the results of your test is through

  • If you’ve already created an account on, you’ll receive an email when
    your results are ready. Just click the link in the email to see your results.
  • If you have not created a account, you can do that at
    Once you register for your account, if you do not receive an email with your test
    results, sign in and scroll down to “See my lab results.” If you don’t have an account
    on, you’ll receive a letter or phone call with the results.


If your lab comes back POSITIVE for COVID-19

If your lab comes back POSITIVE for COVID-19

We recommend the following:

  • If you have another person living in your household, we invite you to take part in our COVID-19 Household Prevention program. Call our community partner at (800) 394-2279 for support from education specialists and a free kit of supplies to reduce the risk of others in your household getting sick.
  • The CDC and Kaiser Permanente recommend that you stay home and separate yourself from others there until:
    • Your respiratory symptoms improve AND
    • You have not had a fever for at least 24 hours (without using fever reducing medication like Advil or Tylenol) AND
    • At least 10 days have passed since you first had symptoms.
    • If you never had symptoms, wait at least 10 days after your positive test to be with others.
  • If you need to seek in-person medical care, wear a mask to your appointment and tell your healthcare team immediately upon arrival that you tested positive for COVID-19.
  • Tell members of your household to watch for COVID-19 symptoms and to contact their own doctor if they notice symptoms.
  • If you develop worsening shortness of breath, cough, or fevers, call our 24/7 nurse advice line at 404-365-0966. If you are having a medical emergency, call 911.
  • Repeat testing is not recommended by the CDC or Kaiser Permanente because patients can test positive for up to 12 weeks even if they can no longer spread COVID-19.
  • Other tips to limit spread:
    • Separate yourself from other people in your home and try to stay 6 feet away from them. If possible, stay by yourself in a well-ventilated room and use a separate bathroom.
    • Avoid touching your eyes, nose, and mouth. Always wear a mask when in contact with others to help reduce their risk of getting sick.
    • Icon HouseStay home if possible. If you must go out, avoid using public transportation and ridesharing, and always wear a mask.
    • Wash your hands often with soap and warm water for at least 20 seconds, or use an alcohol-based hand sanitizer that contains at least 60% alcohol.
    • Don’t share personal items like dishes, towels, bedding, and clothes. Wash these things thoroughly with soap and warm water after every use.
    • Use a tissue or your sleeve to cover your nose when you cough or sneeze. Throw away tissues immediately and remember to wash your hands.
    • If possible, don’t provide direct care for others, especially anyone at high risk for COVID-19 complications. If you must care for others, always wear a mask, wash your hands frequently, and keep your distance as much as possible.

If your lab comes back NEGATIVE for COVID-19

If your lab comes back NEGATIVE for COVID-19

What does a negative test mean?

  • A negative COVID-19 PCR test means COVID-19 was NOT detected. However, even with a negative test, there is a small chance you could still have the virus.
  • A negative test only reflects your status at the time the test was taken.  If you were exposed to COVID-19, infection could develop up until 14 days after the last date of exposure.
  • A negative test does NOT mean you are immune to the virus.  You should continue to wear a mask, practice social distancing, and perform frequent hand hygiene regardless of your test result.
  • The virus that causes COVID-19 is in our community, and it is still possible for you to get the illness at any time.

What if I was in close contact with someone who tested positive?

  • If you were in close contact with someone who tested positive for COVID-19 (within 6 feet for more than 15 minutes), you’ll need to self-quarantine at home for 14 days from the time you were last exposed, even if your test comes back negative.
  • If you’re a healthcare worker, check with your employer for guidance.

What is the ideal time to test a close contact?

  • If the exposed person has a defined exposure (e.g. non-household contact), testing is ideally done approximately 7 days after exposure.
  • If the person has ongoing exposure through a household contact, testing is ideally done approximately 7 days after initial exposure.
  • Testing recommendations provided by a public health department should be followed.

Because a small number of people who initially test negative for COVID-19 may later go on to test positive for the disease, we recommend the following to help keep you, your family, and your loved ones safe:

  • If your doctor already gave you specific follow-up instructions, please continue to follow the directions of your doctor.
  • If you get worse and need additional advice, call our 24/7 nurse advice line at 404-365-0966.
  • Monitor your symptoms until you are symptom free for at least 72 hours.
  • If your symptoms are mild, stay home and stay away from others. Cover coughs and sneezes. Wash your hands frequently, disinfect frequently touched surfaces daily.
  • If your symptoms are severe, such as problems with breathing; persistent chest pain or pressure; new confusion; or bluish lips or face, call 911 or go to the emergency room.


Thank you for doing your part to protect yourself, your loved ones, and your communities.

Our test for COVID-19 is a PCR (polymerase chain reaction) or TMA (transcription mediated amplification) test, which are both molecular assay tests sometimes required for proof of non-infection.