Sometimes an emergency room is the right place for care. But when it’s not truly a medical emergency,1 you have other options that could save hours of wait time and help you get the care you need more conveniently and at a lower cost.
Learn the difference between urgent care and emergency care here. Want help deciding where to go for care? Call us 24/7 at 404-365-0966 (TTY 711).
To make any type of appointment, schedule online or call 404-365-0966.
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24/7 nurse advice by phone Registered nurses can give you self-care instructions or help you decide how to get care, find a convenient location, and/or schedule an appointment. |
NO COST! 24/7 |
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Phone or video visit now Get quality care from a Kaiser Permanente clinician by phone or video without an appointment. Available 24/7, and usually within 20 minutes or less. Great for minor health conditions such as cough, cold, sinus problems, back pain, rashes, cuts, sprains, urinary concerns, and eye problems. |
NO COST! 2 24/7 |
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E-visit Answer a few questions with our online symptom checker 24/7 to get personalized care advice. Great for minor health conditions like sinus issues, eye irritation, rash, urinary issues, and COVID-19 testing and vaccination. When necessary, a Kaiser Permanente clinician will get back to you with care plan including prescriptions and lab orders— usually within 2 hours (during normal operating hours). |
NO COST! |
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Same/next day, in-person appointment Get a same/next day appointment to see a doctor in person (at any available location) when available. |
OFFICE VISIT COPAY |
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Contracted urgent care centers When you need diagnosis and care for issues like minor injuries (sprains, broken fingers/toes); minor wounds needing stitches; fever or sore throat; ear aches; minor breathing issues; or stomach pain, you have access to almost 90 affiliated urgent care centers. Most can handle X-rays, lab tests, and prescriptions. Choose from certain Children’s Healthcare of Atlanta, Concentra, Northside Family Medicine & Urgent Care, Peachtree Immediate Care, and other locations. |
URGENT CARE COPAY Some locations with evening and weekend hours |
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24/7 walk-in, advanced urgent care At our Gwinnett, Southwood, and TownPark Advanced Care Centers, you can get 24/7 diagnosis and care for more serious (but non life-threatening) issues like deeper cuts, broken bones, stomach and chest pain, or dehydration. If needed, get advanced imaging like MRIs and stay for observation for nearly a full day. |
URGENT CARE COPAY 24/7 |
| 24/7 nurse advice by phone Registered nurses can give you self-care instructions or help you decide how to get care, find a convenient location, and/or schedule an appointment. |
NO COST! 24/7 |
| Phone or video visit now Get quality care from a Kaiser Permanente clinician by phone or video without an appointment. Available 24/7, and usually within 20 minutes or less. Great for minor health conditions such as cough, cold, sinus problems, back pain, rashes, cuts, sprains, urinary concerns, and eye problems. |
NO COST!2 24/7 |
| Same/next day phone or video appointment Get care during office hours for the same symptoms as an on-demand phone or video visit, but choose your provider and appointment time. |
NO COST! 2 |
| Same/next day, in-person appointment Get a same/next day appointment to see a doctor in person (at any available location) when available. |
OFFICE VISIT COPAY |
| Contracted urgent care centers When you need care for issues like minor injuries (sprains, broken fingers/toes); minor wounds needing stitches; fever or sore throat; ear aches; minor breathing issues; or stomach pain, you have access to almost 90 affiliated urgent care centers. This includes certain locations from Children’s Healthcare of Atlanta, Concentra, Northside Family Medicine & Urgent Care, and Peachtree Immediate Care. |
URGENT CARE COPAY Some locations with evening and weekend hours |
| 24/7 walk-in, advanced urgent care At our Gwinnett, Southwood, and TownPark Advanced Care Centers, you can get urgent care for more serious (but non life-threatening) issues like deeper cuts, broken bones, stomach and chest pain, or dehydration. If needed, stay for observation for nearly a full day. |
URGENT CARE COPAY24/7 |
In an emergency, you have access to any hospital emergency room, including all Emory ERs. Learn how our Emory hospital partners can help you get high-quality emergency care quickly and conveniently.
