Save time & money When you need care quickly

When you need care quickly

Sometimes an emergency room is the right place for care. But when it’s not truly a medical emergency,¹ you have other options that could save hours of wait time and help you get the care you need more conveniently and at a lower cost.

Check out this short video to learn more about the difference between going to urgent care and the emergency room. You can also download this simple ‘Know Where to Go’ guide to help you find the best way to get the care you need. Want help deciding where to go for care in the moment? Call us any time at 404-365-0966 (TTY 711) for 24/7 nurse advice.

To make any type of appointment, schedule online or call 404-365-0966.

	24/7 nurse advice by phone Call (404) 365-0966 and registered nurses can give you self-care instructions or help you decide how to get care, find a convenient location, and/or schedule an appointment.	NO COST! 24/7
	Phone or video visit now Get quality care from a Kaiser Permanente clinician by phone or video without an appointment. Available 24/7, and usually within 20 minutes or less. Great for minor health conditions such as cough, cold, sinus problems, back pain, rashes, cuts, sprains, urinary concerns, and eye problems.	NO COST! ² 24/7
	E-visit Answer a few questions with our online symptom checker 24/7 to get personalized care advice. Great for minor health conditions like sinus issues, eye irritation, rash, urinary issues, and COVID-19 testing and vaccination. When necessary, a Kaiser Permanente clinician will get back to you with care plan including prescriptions and lab orders— usually within 2 hours (during normal operating hours).	NO COST!
	Same/next day, in-person appointment Get a same/next day appointment to see a doctor in person (at any available location) when available.	OFFICE VISIT COPAY
	Contracted urgent care centers When you need diagnosis and care for issues like minor injuries (sprains, broken fingers/toes); minor wounds needing stitches; fever or sore throat; ear aches; minor breathing issues; or stomach pain, you have access to about 100 affiliated urgent care centers. (Click the link, choose ‘View all filters’, and enter your ZIP to find your nearest location.) This includes any Peachtree Immediate Care. Most can handle X-rays, lab tests, and prescriptions.	URGENT CARE COPAY Some locations with evening and weekend hours
	24/7 walk-in, advanced urgent care At our Gwinnett, Southwood, and TownPark Advanced Urgent Care centers, you can get 24/7 diagnosis and care for more serious (but non life-threatening) issues like deeper cuts, broken bones, stomach pain, or dehydration. If needed, get advanced imaging like CT and utlrasound and stay for observation for nearly a full day.	URGENT CARE COPAY 24/7

24/7 nurse advice by phone Registered nurses can give you self-care instructions or help you decide how to get care, find a convenient location, and/or schedule an appointment.	NO COST! 24/7
Phone or video visit now Get quality care from a Kaiser Permanente clinician by phone or video without an appointment. Available 24/7, and usually within 20 minutes or less. Great for minor health conditions such as cough, cold, sinus problems, back pain, rashes, cuts, sprains, urinary concerns, and eye problems.	NO COST!² 24/7
Same/next day phone or video appointment Get care during office hours for the same symptoms as an on-demand phone or video visit, but choose your provider and appointment time.	NO COST! ²
Same/next day, in-person appointment Get a same/next day appointment to see a doctor in person (at any available location) when available.	OFFICE VISIT COPAY
Contracted urgent care centers When you need care for issues like minor injuries (sprains, broken fingers/toes); minor wounds needing stitches; fever or sore throat; ear aches; minor breathing issues; or stomach pain, you have access to almost 90 affiliated urgent care centers. This includes certain locations from Children’s Healthcare of Atlanta, Concentra, Northside Family Medicine & Urgent Care, and Peachtree Immediate Care.	URGENT CARE COPAY Some locations with evening and weekend hours
24/7 walk-in, advanced urgent care At our Gwinnett, Southwood, and TownPark Advanced Care Centers, you can get urgent care for more serious (but non life-threatening) issues like deeper cuts, broken bones, stomach and chest pain, or dehydration. If needed, stay for observation for nearly a full day.	URGENT CARE COPAY24/7

1 If you reasonably believe you have an emergency medical condition, call 911 or go to the nearest hospital emergency room.

2 No cost for most plans. Due to IRS rules, if you have a HSA-qualified high deductible health plan (HDHP), you’ll pay the full cost for scheduled phone and video visits until you reach your deductible. Once you reach your deductible, your copay will be $0.

Emory Hospitals

In an emergency, you have access to any hospital emergency room, including all Emory ERs. Learn how our Emory hospital partners can help you get high-quality emergency care quickly and conveniently.

Save time and money

When you need care quickly

1 If you reasonably believe you have an emergency medical condition, call 911 or go to the nearest hospital emergency room.

2 No cost for most plans. Due to IRS rules, if you have a HSA-qualified high deductible health plan (HDHP), you’ll pay the full cost for scheduled phone and video visits until you reach your deductible. Once you reach your deductible, your copay will be $0.

Emory Hospitals