Save time, check in online. Download the Kaiser Permanente app today.

Download the Kaiser Permanente app today.

Since moving to Atlanta for work, I’ve spent a lot of time getting connected. With new friends, a new commute, new hobbies…and a health care team that’s connected too.


Marketing
consultant

Single
professional

Off parents’
insurance plan

Lives
in Midtown
Marketing consultant
Single professional
Off parents’ insurance plan
Lives in Midtown

MEET MICHELLE

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As a busy professional with an even busier social life, managing my calendar is one of life’s realities.

Kaiser Permanente makes it easy for me to stay connected to my doctor and my medical appointments.

With the Kaiser Permanente app, I get personalized service and quality care that’s super easy to use. They even offer online check-in so I can register ahead of my medical appointments.

I simply check in on my phone the day before, then I get a text 30 minutes before my appointment.

Then, when I arrive, I can respond to the text on my phone or check in at the kiosk.

I love that my always-connected life is now connected to health care company that makes life easier.

Find Care Services That Fit Your Life:

Kaiser Permanente makes it easy for members to check in for appointments—on the app, at a kiosk, or at the front desk. These options save you time!

With the Kaiser Permanente app, you can check in for scheduled medical appointments, complete any necessary questions, and take care of your co-pay.


Check-in up to 24 hours in advance.


Use the Kaiser Permanente app


Authorize a co-pay, if applicable.

We make it easy with two ways to prepare for your Kaiser Permanente Video Visit.


If you have the Kaiser Permanente app, you’ll receive a text to check in 24 hours ahead of your appointment.

Follow the easy steps:

When you arrive at the office, you can:

  • Select “I’m here” in the app
    OR
  • Notify the care team of your arrival on the kiosk, or at the front desk.


It’s easy to check in at the kiosk.

Follow the easy steps.

You can:

  • Scan your digital membership card using the on-screen keyboard
    OR
  • Provide your health record number, date of birth, zip code

Have a video call with your doctor and get the advice, prescriptions, and quality care you deserve. All from the safety and comfort of your own home.


Appointments are often available same day or next


No cost for most plans


Primary care and specialty care referrals

Schedule now

We make it easy with two ways to prepare for your Kaiser Permanente Video Visit.


KP.org or the KP app

  • Log in to KP.org
  • Click appointments
  • Click Schedule appointment
  • Select which kind of video visit you’d like to schedule
  • Follow the prompts to schedule your appointment
Please note that based on your answers, you may be redirected to schedule an in-person appointment, so we ensure we direct you to the right care


Call Us
Call 404-365-0966

  • Have your medical record number ready
  • Follow the prompts on the phone to schedule your appointment
  • Ask for a video visit
Please note that based on your answers, you may be redirected to schedule an in-person appointment, so we ensure we direct you to the right care

Download Technical Requirements

Having Trouble? Click Here.

Chat online with a Kaiser Permanente doctor and get advice, referrals, and even prescriptions — from the safety and comfort of your own home.


Same day


No cost for most plans


One-on-one chat with a doctor

HOW TO PREPARE

KP.org or the KP app

  • Log in to KP.org
  • Click appointments
  • Click Chat with KP
  • Start chatting!

Please note that based on your answers, you may be redirected to call the appointment line so we ensure we direct you to the right care.

Start Chat

Get advice, prescriptions, and recommended next steps from Kaiser Permanente in just a few clicks.


Get a reply usually within 2 hours


No cost


Self-care advice

HOW TO PREPARE

  • Log in to KP.org
  • Click appointments
  • Click E-visits on the right sidebar
  • Follow prompts to your e-visit questionnaire

Please note that based on your answers, you may be redirected to call the appointment line, so we ensure we direct you to the right care.

Send email

Need an in-person office visit? Just log in to kp.org or use our powerful app to schedule a convenient appointment. Schedule 24/7/365…in just a few clicks.


Appointment times vary.
Check to see if same-day or next-day appointments are available.


Almost every appointment type — including specialty care — is available online.

HOW TO PREPARE

KP.org or the KP app

  • Log in to KP.org
  • Click appointments
  • Select provider and facility
  • Select preferred appointment date, day, time
  • Select appointment and reminder message
  • Confirm appointment
Schedule Now

Get most medications delivered to your door

Delivery within 5 to 7 days at no extra cost with the benefit of most members receiving 3 months of medication for the price of 2 months — or choose same-day or next-day delivery for an additional fee.*

Opt in for reminders and updates

We’ll let you know when it’s time for a refill — and when your order is out for delivery or ready for pickup.

Opt in for reminders and updates

Pick up new prescriptions on the same day at no extra cost. Plus, use your phone to pay for prescriptions quickly and safely.

Some exclusions apply. For more information, contact the pharmacy. Same-day and next-day prescription delivery services may be available for an additional fee. These services are not covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and delivery addresses. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente is not responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply.