Meet Brandy

Save time, check in online. Download the Kaiser Permanente app today.

Download the Kaiser Permanente app today.

Since moving to Atlanta for work, I’ve spent a lot of time getting connected. With new friends, a new commute, new hobbies…and a health care team that’s connected too.

School
administrator

Proud mom of
a college student

Foodie and
adventurer

Lives
in Buford

School administrator

Proud mom of a college student

Foodie and adventurer

Lives in Buford

We’ve been using Kaiser Permanente for longer than I can remember. As public school system employees, my husband and I get affordable care through work—and our daughter is covered too.

Even though we’re empty nesters now, our lives aren’t slowing down. We enjoy visiting our daughter at college, weekend getaways, and lots of fun activities.

With such a busy life, it’s great that Kaiser Permanente offers secure, online check-in up to 24 hours prior to scheduled appointments.

And on the occasions when we’re under the weather, it’s great to have a contactless options so I can avoid having to talk to others—or risk spreading illness.

Kaiser Permanente simplifies my life.

See what Brandy has to say about 24/7 Video Visits >

Find Care Services That Fit Your Life:

Kaiser Permanente makes it easy for members to check in for appointments—on the app, at a kiosk, or at the front desk. These options save you time!

With the Kaiser Permanente app, you can check in for scheduled medical appointments, complete any necessary questions, and take care of your co-pay.

Check-in up to 24 hours in advance.

Use the Kaiser Permanente app

Authorize a co-pay, if applicable.

We make it easy to check in ahead of your appointment:

If you have the Kaiser Permanente app, you’ll receive a text to check in 24 hours ahead of your appointment.

Follow the easy steps:

When you arrive at the office, you can:

Select “I’m here” in the app
OR
Notify the care team of your arrival on the kiosk, or at the front desk.

It’s easy to check in at the kiosk.

Follow the easy steps.

You can:

Scan your digital membership card using the on-screen keyboard
OR
Provide your health record number, date of birth, zip code

Have a video call with your doctor and get the advice, prescriptions, and quality care you deserve. All from the safety and comfort of your own home.

Appointments are often available same day or next

No cost for most plans

Primary care and specialty care referrals

Schedule now

We make it easy with two ways to prepare for your Kaiser Permanente Video Visit.

KP.org or the KP app

Log in to KP.org
Click appointments
Click Schedule appointment
Select which kind of video visit you’d like to schedule
Follow the prompts to schedule your appointment

Please note that based on your answers, you may be redirected to schedule an in-person appointment, so we ensure we direct you to the right care

Call Us
Call 404-365-0966

Have your medical record number ready
Follow the prompts on the phone to schedule your appointment
Ask for a video visit

Please note that based on your answers, you may be redirected to schedule an in-person appointment, so we ensure we direct you to the right care

Download Technical Requirements

Having Trouble? Click Here.

Chat online with a Kaiser Permanente doctor and get advice, referrals, and even prescriptions — from the safety and comfort of your own home.

Same day

No cost for most plans

One-on-one chat with a doctor

HOW TO PREPARE

KP.org or the KP app

Log in to KP.org
Click appointments
Click Chat with KP
Start chatting!

Please note that based on your answers, you may be redirected to call the appointment line so we ensure we direct you to the right care.

Start Chat

Get advice, prescriptions, and recommended next steps from Kaiser Permanente in just a few clicks.

Get a reply usually within 2 hours

No cost

Self-care advice

HOW TO PREPARE

Log in to KP.org
Click appointments
Click E-visits on the right sidebar
Follow prompts to your e-visit questionnaire

Please note that based on your answers, you may be redirected to call the appointment line, so we ensure we direct you to the right care.

Send email

Need an in-person office visit? Just log in to kp.org or use our powerful app to schedule a convenient appointment. Schedule 24/7/365…in just a few clicks.

Appointment times vary.
Check to see if same-day or next-day appointments are available.

Almost every appointment type — including specialty care — is available online.

HOW TO PREPARE

KP.org or the KP app

Log in to KP.org
Click appointments
Select provider and facility
Select preferred appointment date, day, time
Select appointment and reminder message
Confirm appointment

Schedule Now

Get most medications delivered to your door

Delivery within 5 to 7 days at no extra cost with the benefit of most members receiving 3 months of medication for the price of 2 months — or choose same-day or next-day delivery for an additional fee.*

Opt in for reminders and updates

We’ll let you know when it’s time for a refill — and when your order is out for delivery or ready for pickup.

Opt in for reminders and updates

Pick up new prescriptions on the same day at no extra cost. Plus, use your phone to pay for prescriptions quickly and safely.

Some exclusions apply. For more information, contact the pharmacy. Same-day and next-day prescription delivery services may be available for an additional fee. These services are not covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and delivery addresses. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente is not responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply.